• Performance Audits
• After Sales Service
• Turnkey Installations
• Product Development, and
• Training

Performance audits
Performance audits are offered to companies looking to correct problems or improve efficiency in their film operations.  Our experienced staff will help obtain significant cost savings and efficiency gains by identifying and recommending solutions for problems areas.  The benefits are commonly obtainable through simple upgrades or retrofits of specific components, which typically require small to moderate investments with a rapid payback.  Contact our Customer Service Department to inquire how our experienced team can help you achieve your efficiency goals.

After Sales Service
This service is guarenteed to all Macro customers in these three areas:

1. Spare Parts
   We carry a comprehensive stock of critical spare parts for all the equipment that we deliver.  Macro strives to design its equipment with parts and components from reputable manufacturers that are easy to source.  Our proximity to a world class city (Toronto) ensures that we can source and ship, via courier, any in-stock spare part within 24 hours.
2. Service Calls
   Macro understands that its equipment operates in countries around the globe.  If you need to order a spare part or request the physical presence of an engineer or technician in your facility, contact our Customer Service Department regardless of the time of day or the day of the week.
3. Technical Support
   Macro equipment often operates 24 hours a day, 7 days a week.  If you require technical support regarding any issue on our equipment, contact our Customer Service Department and we will be pleased to help.